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Shipping and Handling
I attempt to ship your order as soon as I receive it and never charge your account until shipment is ready.
Please note your credit card statement will reflect your purchase as Gilchrist's GreatGrates. I offer
the following shipping methods: Standard UPS Ground or US Post Office priority mail and I will do whatever possible to
meet your special shipping requests.
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Returns
Customers often ask what my return policy is. I aim for complete customer satisfaction. If you are not completely
happy with your purchase, I want to hear about it. Let me know if something is wrong and I'll will do what I
can to make it right. Honestly, I've NEVER had any item returned because the buyer was unhappy with their purchase.
I can accept any credit card and never share your financial information or contact information in any way.
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